MeetIP PROMetrics and reports
Unified Communicationsfor businessMeetIP PRO suite is an AI layer added to MeetIP that delivers control, metrics and monitoring tools.
Flexible to your needs.
With your usual tools such as CRM, ERP or Power BI.
Hire only the modules and functionalities that you need.
MeetIP PRO Additional modules
Total control over the call traffic of your Customer Service
Advanced reporting to maximize support's performance
- Detailed metrics by type, average and comparative
- Call report
- Call classification
- Call completion chart
Plot & chart display
Review which agent picks up more calls, longer ones, or takes longer to answer.
Unattended calls web dashboard for every queue.
Pending calls tracking in real time.
Setup your own real time monitoring dashboard, based on different criteria and with web display access.
Allows two-way communication between MeetIP and the end customer’s environment, automating tasks and speeding up business processes and daily workload.
Integrate voice services into Teams
Microsoft Teams integration
Call any number with just one click from your Microsoft Teams interface and benefit from all functionalities MeetIP has to offer