What is Omnichannel?
Omnichannel is the management of channels aimed at integrating and aligning all available communication avenues.
Its goal is to provide companies with a coherent, seamless, and unified interaction experience across multiple communication channels.
What do we offer in our Omnichannel Service?
Unify, simplify, resolve
New Contact Channels: Manage your channels professionally
WebChat
Telegram
Facebook e Instagram
X (Twitter)
Line
SMS
Other external channels via API
omnichannel
Key Advantages of Omnichannel
With the Omnichannel Service, you will enhance all conversational channels of your company, improving productivity and customer service.
Professionalize communications by optimizing operational efficiency and increase customer satisfaction and loyalty by adapting to their needs. Gain agility, self-service, and grow your business!
Omnichannel service
Channel management platform, for any company that wants to centralise its multiple communication channels with the omnichannel service regardless of the telephony contracted.
