The Customer Ombudsman Service handles complaints submitted by end users of LCR/MEETIP products.

So if you have a complaint, or believe that we have not handled your complaint satisfactorily, please contact us before submitting a complaint via the Online Dispute Resolution platform. At LCR/MEETIP we take customer service very seriously and adopt the highest standards when it comes to handling, responding to and resolving our customers’ concerns.

However, if you still wish to file a complaint through the Online Dispute Resolution platform in relation to a service provided by LCR/MEETIP, please use this address: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show