What is MeetIP Channels?
MeetIP Channels is the omni-channel solution within the MeetIP360 application portfolio that allows you to manage all customer interactions from a single interface.
It is designed to optimise operational efficiency and improve service quality by offering a personalised, consistent and seamless experience across multiple digital channels such as WhatsApp, WebChat, Email, Instagram, Facebook, Telegram and Telephony.
Why MeetIP Channels?
Unify, simplify, resolve
New Contact Channels: Manage your channels professionally
WebChat
Telegram
Facebook e Instagram
X (Twitter)
Line
SMS
Other external channels via API
Key Advantages of MeetIP Channels
With a unified interface to manage real-time interactions from multiple channels, intelligent automation with bots and data-driven workflows, integration and scalability via REST APIs and Webhooks, an analytics dashboard for real-time monitoring, integrated AI that provides summaries, translations and agent assistance, and a customisable WebChat for your web portal, optimise your business communication experience.
The secure, flexible and easy-to-integrate omni-channel solution.
Data is securely stored on protected servers in our datacentres, complying with the most stringent privacy and security regulations.
