What is MeetIP360?
MeetIP360 is the cloud-based unified communications solution that combines the flexibility and convergence of MeetIP Voice with the omni-channel power of MeetIP Channels.
It enables end-to-end operation across multiple devices and applications, delivering a seamless and optimised communication experience. This solution offers a unified interface to manage all interactions, from corporate phone calls to messages on digital channels such as WhatsApp, Webchat, Email and Bots management for process automation.
In addition, its integration with Aire GSM enables communication with advanced functionalities such as short dialling, call recording and detailed service analysis, improving operational efficiency and service quality
Why MeetIP360?
New ways of contact: Manage your channels professionally
Key Advantages of MeetIP360
It is a convergent platform, adaptable to different types of users, where features can be deployed based on the company’s needs and under a unified system. It has integrated AI for both digital channels and any voice user, whatever the user (including GSM users) with transcription/summaries, identification of key topics and sentiment analysis to optimise telephone management.
From the Analytics Dashboard you can monitor and analyse performance in real time, making it easy to evaluate and track your customers’ performance. Includes bots and workflows that work with real-time data to eliminate manual tasks. It guarantees a robust service for any size of project, adapting each one to the needs of each client and deployed in Grupo Aire’s datacenters.
